Last updated: October 10, 2025
Welcome to NeutralPivotPark’s privacy policy. We operate a Pizzeria website located at neutralpivotpark.xyz and are committed to protecting your personal information. This policy explains what data we collect, how we use it, who we share it with, and your rights regarding your information.
1. Data we collect
We may collect several categories of personal data to provide and improve our services, including:
- Contact details you provide, such as name, phone number (+44 20 7946 0123), and messages you send us through our site or customer support channels.
- Transaction information related to orders placed on our platform, including payment data processed by our payment partners and the currency used (£).
- Technical data from your device and usage, such as IP address, browser type, pages visited, time and date of visits, and other analytics information to understand how our site is used.
- Location data if you enable location features or provide information about your location to tailor delivery options and promotions.
- Communications data from emails or chats with our team, if you opt to contact us.
2. How we use your information
We use collected data to:
- Process and deliver orders from our pizzeria for delivery or pickup.
- Communicate about orders, promotions, and updates related to our services.
- Improve user experience, site performance, and security of neutralpivotpark.xyz.
- Analyze customer preferences to tailor menu options and offers in a compliant manner.
- Detect and prevent fraud and abuse to protect you and our business.
3. Cookies and tracking technologies
We may use cookies and similar technologies to recognize you when you return to our site, to understand how you interact with our pages, and to personalize content and offers. You can adjust your browser settings to manage cookies, but note that disabling cookies may affect some features of our site.
4. Sharing and disclosure
We may share your information with:
- Service providers who assist with order processing, payment, delivery, or customer service, under contractual obligations to protect your data.
- Law enforcement or other authorities if required by law or to protect our rights and safety.
- Affiliates or business transfers in connection with a merger, acquisition, or sale of assets, with appropriate safeguards in place.
We do not sell your personal data to third parties for marketing purposes.
5. International transfers and data security
Your information may be transferred to and stored in servers located outside your country, including United Kingdom and London regions, where data protection laws may differ. We implement reasonable security measures to protect your data, including access controls and encryption where applicable. We require our partners and contractors to adhere to equivalent data protection standards.
6. Data retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, resolve disputes, and comply with legal obligations. When data is no longer needed, we securely dispose of it.
7. Your rights
You may:
- Access, correct, or delete your personal data, subject to applicable law.
- Withdraw consent where it is the basis for processing, without affecting the lawfulness of processing prior to withdrawal.
- Object to processing or request restriction in certain circumstances.
- Data portability where applicable.
To exercise these rights, contact us at NeutralPivotPark’s support channels or via the contact details below.
8. Children's privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us to delete it.
9. Your choices and opting out
You can manage your preferences related to marketing communications by following the unsubscribe instructions in our emails or by contacting us directly. You can also adjust privacy and personalization settings within your account on neutralpivotpark.xyz.
10. How to contact us
For questions about this policy or to exercise your rights, please contact:
NeutralPivotPark
12 Baker Street
London, W1U 3BH, United Kingdom
Phone: +44 20 7946 0123
Website: neutralpivotpark.xyz
11. Changes to this policy
We may update this privacy policy from time to time. When we make material changes, we will notify you by posting the updated policy on our site and, if required by law, obtaining your consent. Last updated date is reflected at the top of this document.